Ledgre Privacy Policy

Last Updated: January 15, 2025

We at Ledgre, LLC, the owner and operator of www.Ledgre.ai (the “Website” or “Site”) and any affiliated mobile application (the “App”), hereafter collectively referred to in this Privacy Policy as “Ledgre”, “us”, “our” or “we”, respect the privacy of your personal information and, as such, make every effort to ensure your information is protected and remains private.

We have provided this Privacy Policy to explain how we collect, use, share and protect information about the users of our Website or our App (hereafter referred to as “user”, “you” or “your”). We will not use or share your personal information with anyone except as described in this Privacy Policy. This Privacy Policy will inform you about the types of personal information we collect, the purposes for which we use the data, the ways in which the data is handled and your rights with regard to your personal information.

Ledgre collects information about you when you use our Website or App to access our services, and other online products and services (collectively, the “Services”) and through other interactions and communications you have with us. The term Services includes, collectively, various applications, websites, widgets, email notifications and other mediums, or portions of such mediums, through which you have accessed this Privacy Policy.

“Personal Information” means any information that’s about you. This information can be your name, your email address, your contact information, and anything else that tells someone something about you.

We may change this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will inform you by posting the revised Privacy Policy on the Website and in our App. If the changes to the Privacy Policy are significant, we will send an email notice to you and may request that you accept the revised Privacy Policy terms. Changes will go into effect on the “Last updated” date shown at the end of this Privacy Policy. By continuing to use the Website, App or our Services, you consent to the revised Privacy Policy. We encourage you to periodically review the Privacy Policy for the latest information on our privacy practices.

1. Information Provided Directly By You

We collect information you provide directly to us, such as when you request information, create or modify your personal account, request Services, complete a Ledgre form, survey, questionnaire or application, contact customer support, join or enroll for an event or otherwise communicate with us in any manner. This information may include, without limitation: name, date of birth, e-mail address, physical address, business name, business address, business title, phone number or any other personal information you choose to provide.

2. Information Collected Through Your Use of Our Services

We collect information about your activity on our Services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, clicks and pages that have been shown to you, referring webpage address, advertising that you click on) and how you interact with other users and us. We may collect information relevant to a specific task. For example, this includes your bank account and routing numbers when collecting or delivering payment. For customer verification purposes, we may also collect your social security number and your birth date. The following are situations in which you may provide your Personal Information to us. When you:

  • fill out forms or fields through our Services;
  • register for an account with our Service;
  • order services or products from, or through our Service;
  • sign documents using our Services;
  • store documents using our Services;
  • add sub-users;
  • provide responses to a survey or questionnaire;
  • join or enroll in an event through our Services;
  • sign up for any newsletters or other materials through our Services;
  • provide information to us through a third-party application, service or website;
  • communicate with us or request information about us, or our Services or products, whether via email or other means;
  • participate in any of our marketing initiatives, including, contests, events, or promotions; and
  • participate in forums, reviews or provide or post user generated content or other submissions.

3. Information Collected Automatically

We may automatically collect information through the use of various technologies, including, but not limited to Cookies, Pixel Tags and Web Beacons (explained below). We may collect your IP address, browsing behavior and device IDs. This information is used by us in order to enable us to better understand how our Services are being used by visitors and allows us to administer and customize the Services to improve your overall experience.

4. Information Collected From Other Sources

We may also receive information from other sources and combine that with information we collect through our Services. For example if you choose to link, create, or log in to your Ledgre account with a social media service, e.g. LinkedIn, Facebook or X (formerly known as Twitter), or if you engage with a separate application or website that uses our API, or whose API we use, we may receive information about you or your connections from that website or application. This includes, without limitation, profile information, profile picture, gender, user name, user ID associated with your social media account, age range, language, country, friends list, your contact names, e-mail addresses, phone numbers, and other identifiers and any other information you permit the social network to share with third parties. The data we receive is solely dependent upon your privacy settings with the social network.

5. Cookies, Log Files and Anonymous Identifiers

  • When you visit our Services, we may send one or more Cookies – small data files – to your computer to uniquely identify your browser and let us help you log in faster and enhance your navigation through the Sites. “Cookies” are text-only pieces of information that a website transfers to an individual’s hard drive or other website browsing equipment for record keeping purposes.
  • Our Website or App may use remarketing services, to serve ads on our behalf across the internet on third party websites to previous visitors to our Sites. It could mean that we advertise to previous visitors who haven’t completed a task on our site. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use Cookies to serve ads based on your past visits to our Website or use of our App. Any data collected will be used in accordance with our own privacy policy, as well as Google’s privacy policies.
  • Ledgre may use third-party services such as Google Analytics to help understand use of the Services.
  • You can control the use of Cookies at the individual browser level.
  • Ledgre cannot control the use of Cookies by third parties (or the resulting information), and use of third party Cookies is not covered by this policy.
  • We automatically collect information about how you interact with our Services, preferences expressed, and settings chosen and store it in Log Files.
  • When you use our Services, we may employ Web Beacons (also known as clear GIFs or tracking pixels) to anonymously track online usage patterns.

6. Information Third Parties Provide

We may collect information about you from sources other than you, such as from social media websites (i.e., Facebook, LinkedIn, Twitter or others), blogs, analytics providers, business affiliates and partners and other users. This includes, without limitation, identity data, contact data, marketing and communications data, behavioral data, technical data and content data.

7. Device Information

When you use our Services through your computer, mobile phone or other device, we may collect information regarding and related to your device, such as hardware models and IDs, device type, operating system version, the request type, the content of your request and basic usage information about your use of our Services, such as date and time. In addition, we may collect information regarding application-level events and associate that with your account to provide customer service. We may also collect and store information locally on your device using mechanisms such as browser web storage and application data caches.

8. Location Information

When you use the Services, we may collect your precise location data. We may also derive your approximate location from your IP address.

9. Aggregated Data

We may collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated Data is de-identified or anonymized and does not constitute Personal Information as this data does not directly or indirectly reveal your identity. If we ever combine aggregated data with your Personal Information so that it can directly or indirectly identify you, we treat the combined data as Personal Information which will only be used in accordance with this Privacy Policy.

10. Children’s Privacy

Our Services are intended for users who have attained the age of majority where they reside (18 years of age or older in most jurisdictions) unless they have received parental or legal guardian consent to use our Services. Furthermore, we do not knowingly collect Personal Information from persons under the age of 13 in the United States (“U.S.”), or under the age of 16 in the European Union (“EU”), the “Protected Age”. If you are under the Protected Age, please do not provide us with information of any kind whatsoever. If you have reason to believe that we may have accidentally received information from a child under the Protected Age, please contact us immediately. If we become aware that we have inadvertently received Personal Information from a person under the Protected Age, we will delete such information from our records.

11. The Legal Basis and Reasons For Collection and Processing Your Personal Information

The legal basis upon which we rely for the collection and processing of your Personal Information under the GDPR are the following:

  • When signing up to use our Services, you have given Ledgre consent to provide you with our Services and generally to process your information in accordance with this Privacy Policy; and to the transfer of your Personal Information to other jurisdictions including, without limitation, the United States;
  • It is necessary for entering into, or performing, the obligations of a contract between you and Ledgre;
  • It is necessary registering you as a user, managing your account and profile, and authenticating you when you log in;
  • It is necessary for our legitimate interests in the proper administration of our website and business;
  • It is necessary to resolve technical issues you encounter, to respond to your requests for assistance, and to repair and improve the Services;
  • It is necessary for our compliance with certain legal provisions which may require us to process your Personal Information.

12. Security Measures We Use

We protect your information using commercially reasonable technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. Although we take measures to secure your information, we do not promise, and you should not expect, that your Personal Information, or searches, or other information will always remain secure.

13. How We Use Information We Collect

Our primary purpose in collecting, holding, using and disclosing your Information is for our legitimate business purposes and to provide you with a safe, smooth, efficient, and customized experience. We will not rent, sell, lease or barter your information to anyone unless you grant us explicit permission for this information to be shared in that manner.

14. How We Share Information We Collect

We share the information we collect about you as described in this Privacy Policy, or as described at the time of collection or sharing, including with third party Service Providers, for legal purposes, and in connection with business transfers.

15. Analytic Services Provided By Others

We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use Cookies, Web Beacons, software development kits (SDKs), and other technologies to identify your device when you visit our Site and use our Services, as well as when you visit other online sites and services.

16. Links to Third-Party Websites

Our Services, as well as the email messages sent with respect to our Services, may contain links or access to websites operated by third parties that are beyond our control. Links or access to third parties from our Services are not an endorsement by us of such third parties, or their websites, applications, products, services, or practices. We are not responsible for the privacy policy, terms and conditions, practices or the content of such third parties.

17. Promotional Information Opt Out

You may opt out of receiving promotional messages from us at any time by following the instructions in those messages sent to you including emails, or by contacting us at any time using the Contact Us information at the end of this Privacy Policy.

18. Your Rights and Choices

Your rights may vary depending on where you are located. We provide you with the ability to exercise certain controls and choices regarding our collection, use and sharing of your information.

19. Account Information

You may correct your account information at any time by logging into your online account. You may cease using your account at any time. If you wish us to delete your account, please email us at support@Ledgre.ai

20. Our Information Retention Policy

Unless you request that we delete certain information, we retain the information we collect for as long as your account is active or as needed to provide you Services. Following termination or deactivation of your account, we will retain information for at least 1 year and may retain the information for as long as needed for our business and legal purposes.

Contact Us

If you have any questions or if you would like to contact us about our processing of your Personal Information, including exercising your rights as outlined above, please contact us by any of the methods below. When you contact us, we will ask you to verify your identity.

Ledgre
Contact name: Data Protection Officer
Email: support@ledgre.ai
Our office address: 1308 Race Street, Ste. 100, Cincinnati, Ohio 45202